Product Guarantee
Your Whistler detector is warranted to the original
purchaser for a period of one year from the
date of original purchase against all defects in
materials and workmanship. This limited warranty
is void if the unit is abused, modified,
installed improperly, if the housing has been
removed, or if the serial number is missing.
There are no express warranties covering this
product other than those set forth in this warranty.
All express or implied warranties for this
product are limited to one year. Whistler is not
liable for damages of any type arising from the
use, misuse, or operation of this product.
Service Under Warranty
During the warranty period, defective units will
be repaired or replaced (with the same or a
comparable model), at Whistler's option, without
charge to the purchaser when returned
prepaid, with dated proof of purchase. Units returned without dated
proof of purchase will be handled as described
in the section "Service Out Of Warranty". Due
to the specialized equipment necessary for testing
a radar/laser receiver, there are no authorized
service stations for Whistler brand detectors
other than the factory.
When returning a unit for service under warranty,
please follow these instructions:
1. Ship the unit in original carton or in a suitable
sturdy equivalent, fully insured, with return
receipt requested, and shipping charges
prepaid to:
Whistler CTS
16 Elizabeth Drive
Chelmsford, MA 01824
IMPORTANT: Whistler will not assume responsibility
for loss or damage incurred in shipping.
Therefore, please ship your unit insured with
return receipt requested.
2. Include with your unit the following information,
clearly printed:
Your name and street address (for shipping
via UPS), and a daytime telephone number.
(No P.O. Box please.)
A detailed description of the problem (e.g.,
"Unit performs self-test but does not respond
to radar").
A copy of your dated proof of purchase or
bill of sale.
3. Be certain your unit is returned with its serial
number. For reference, we recommend keeping
a record of your unit's serial number. Units
without serial numbers are not covered under
warranty.
IMPORTANT: To validate that your unit is
within the warranty period, make sure you
keep a copy of your dated proof of purchase.
Service Out Of Warranty
Units will be repaired at "out of warranty"
service rates when:
" The unit's original warranty has expired.
" Dated proof of purchase is not supplied.
" The unit has been returned without its serial
number.
" The unit has been abused, modified, installed
improperly, or had its housing removed.
Service Out Of Warranty
Units will be repaired at "out of warranty"
service rates when:
" The unit's original warranty has expired.
" Dated proof of purchase is not supplied.
" The unit has been returned without its serial
number.
" The unit has been abused, modified, installed
improperly, or had its housing removed.
The minimum out of warranty service fee for
your Whistler detector is $45.00 (U.S.). If you
require out of warranty service, please return
your unit as outlined in the section "Service
Under Warranty" along with a certified check
or money order for $45.00. (Payment may also
be made by MasterCard or Visa; personal
checks are not accepted.) In the event repairs
cannot be covered by the minimum $45.00
service fee, you will be contacted by a Whistler
technical service specialist who will outline
options available to you. If you elect not to
have your unit repaired/replaced, it will be
returned to you and your money refunded.
IMPORTANT: When returning your unit for
service, be certain to include a daytime telephone
number.
